FRONT OFFICE INTERVIEW Module: Accomodation Operation limit: Contents1 inspection 1 Interview 2 Conclusion3 Review Name: Phan Hoang Long head: 88/2 Bis An D??ng V??ng, qu?n 5, tp. HCM Cell recollect: 01652402921 Email: jokerkind_dragon@yahoo.com Work place: Rex lavender Hotel (4 stars) Position: accessory Front top executive Manager beget: Graduated from Ton Duc Thang university in Business Administration. operative as a Assistant Chef for 2 forms at spue Tuong restaurant. Working at hold Department for 1 year at Rex Lavender Hotel. Working as a Receptionist for 1 years and still work at Front Office Department at Rex Lavender Hotel until now. Interview You potbelly specialize me what exactly you had male parente when you were a receptionist? Well, I had to do practically of matters. Firstly, I had to stand all the time. My legs got fag out for a while I was welcoming and smiling very sicerely to guests. You can be a proffe stional about that after 1 or 2 weeks. Check them in. Answering questions. Providing information. Guests ask, we answer. If they are the VIPs or first-coming guests, I called somebody to escort them to their rooms, explained something about the room and the hotel. Keep it pitiable and swooning to understand. Taking phones.
Doing some newspaper whole kit and boodle. The entertainment thing is that you cant continue to do your paper whole works when you see a guest coming or when they vex to see you, you brace to leave those works off and charter with the guests firstly but what if you comprehend with lots of guests and dont have time to do the paper works and its just bigger and bi gger. Billing and being a rend when they ch! eck-out. I had to keep numbers in books and computers to deal with the iniquity auditors. Giving messages and callsifying mails. Making report, sometimes. What else? Oh, and waking the guest up if they required. Did you have any demandings with your job ? I think the or so difficult for me is when I had to duel with guests who are in mediocre mood. You accredit? You...If you want to get a full essay, raise it on our website: OrderEssay.net
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